Select a car that suits your preference (or pocket). Enter your pickup and dropoff location or the number of hours you wish to book a chauffeur on Rentals. Choose to schedule a ride for later or to ride now for the available categories
You wiil take a message that confirms and schedule your ride.Track the arrival of your Step in real time. Well send you all your Captains details.Your ride includes 15 minutes waiting time for pickups and 1 hour for airport pickups.
You can use cash, credit card or Step credits to pay for your ride.
After your ride ,please tell us about your experience so we can make the next one even better.
You can track your Captain from the moment they're on the way until you get dropped off. You can even share your ETA to let friends and family know where you are on your journey.
Scheduled a meeting? Need to get to the airport? You can book a ride for Later, and get picked up right on time. The repeat function makes it easy to schedule multiple future rides.
We’ve always given you the option to tip your Captain, but now we’ve made it even simpler. After rating them 4 or 5 stars, you will be able to leave a tip without leaving the app.
Contact us, find answers to FAQs, and report problems directly from the help section in the app.
We have a variety of awesome partners across the region to bring you the best offers.
No change? Your Captain can add the excess cash to your Wallet as credit for future rides.
Your friends get a discount when you refer them and you earn credits! What’s not to like?